Operations workspace guide
The Operations Hub starts at /ops and connects customer support, onboarding, financial operations, quality review, and escalation work.

Current routes
| Area | Route |
|---|---|
| Operations Hub | /ops |
| Recruiter Support | /ops/recruiter-support |
| Candidate Support | /ops/candidate-support |
| Search Review | /ops/search-review |
| Onboarding | /ops/onboarding |
| Placements | /ops/placements |
| Billing | /ops/billing |
| Commissions | /ops/commissions |
| Escalations | /ops/escalations |
| Contact Messages | /ops/contact-messages |
| Messages | /ops/messages |
| Settings | /ops/settings |
warning
Keep user-impacting and financial actions inside the assigned ticket or case. Confirm scope, record evidence, and escalate when an action needs Admin or Super Admin authority.