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Operations workspace guide

The Operations Hub starts at /ops and connects customer support, onboarding, financial operations, quality review, and escalation work.

Operations Hub with support, escalation, and quick-link summaries

Current routes

AreaRoute
Operations Hub/ops
Recruiter Support/ops/recruiter-support
Candidate Support/ops/candidate-support
Search Review/ops/search-review
Onboarding/ops/onboarding
Placements/ops/placements
Billing/ops/billing
Commissions/ops/commissions
Escalations/ops/escalations
Contact Messages/ops/contact-messages
Messages/ops/messages
Settings/ops/settings
warning

Keep user-impacting and financial actions inside the assigned ticket or case. Confirm scope, record evidence, and escalate when an action needs Admin or Super Admin authority.